b11111 Privacy Policy —
How We Protect Your Personal Data

When you register an account with b11111 or interact with our platform, we collect certain categories of personal data. The information we gather falls into the following categories:

Registration & Identity Data: When you create a b11111 account, you provide your full legal name, date of birth, residential address, email address, and a mobile number registered in Bangladesh. This information is used to create and manage your account, verify your identity during the KYC process, and communicate with you about your account activity.

Financial Data: To process deposits and withdrawals, b11111 collects the details of the payment methods you use, including your bKash, Nagad, or Rocket mobile wallet numbers, and bank account details where bank transfer is the selected payment method. b11111 does not store full card numbers or payment credentials on its own servers; these are handled directly by our certified payment processing partners.

Identity Verification Documents: As part of our Know Your Customer (KYC) process, we may collect copies of your Bangladesh National ID Card (NID), passport, or driving licence, along with supporting proof-of-address documents such as recent utility bills or bank statements. These documents are used exclusively for regulatory compliance and fraud prevention purposes.

Technical & Usage Data: Like all online platforms, b11111 automatically collects certain technical data when you access the site. This includes your IP address, device type, operating system, browser type and version, session duration, pages visited, and betting and gaming activity logs. This data helps us maintain platform security, detect fraudulent behaviour, and improve the overall user experience.

b11111 processes your personal data only for clearly defined, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your data are as follows:

• Account Management: To create, maintain, and administer your b11111 player account, including processing login requests, managing account preferences, and facilitating password resets.
• Identity Verification (KYC): To verify your identity and age in compliance with anti-money laundering (AML) requirements and responsible gaming obligations, ensuring that our platform is accessed only by eligible adults.
• Payment Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfer partners, and to maintain accurate financial records in accordance with regulatory requirements.
• Platform Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct as defined in our Terms & Conditions.
• Customer Support: To respond to your enquiries, resolve account disputes, process complaints, and provide assistance via our 24/7 support team at [email protected].
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, apply deposit limits, and flag accounts for welfare checks in accordance with our Responsible Gaming policy.
• Platform Improvement: To analyse aggregated, anonymised usage patterns in order to improve the functionality, performance, and design of the b11111 platform. No individual player is identifiable in this analysis.
• Promotional Communications: To send you information about relevant b11111 promotions, bonuses, and platform updates, where you have provided consent to receive such communications. You may withdraw this consent at any time by contacting [email protected].

b11111 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the following strictly defined circumstances, and only to the minimum extent necessary to fulfil the stated purpose:

• Payment Processing Partners: Your financial data is shared with our approved payment service providers — including bKash, Nagad, Rocket, Upay, and partner banks — solely for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and regulatory obligations.
• Identity Verification Services: We may engage regulated third-party KYC and AML compliance providers to assist with identity document verification. These providers are contractually prohibited from using your data for any purpose other than completing the verification task.
• Game Software Providers: To deliver our casino and sports betting products, b11111 works with licensed game studios and live casino providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data required to operate and audit game outcomes. They do not receive your name, contact details, or financial information.
• IT Infrastructure & Hosting Providers: b11111's platform is hosted on secure cloud infrastructure. Our hosting partners process data on our behalf under strict data processing agreements and are not permitted to access or use your data independently.
• Legal & Regulatory Authorities: Where required by applicable law, a court order, or a legitimate regulatory request, b11111 may disclose personal data to law enforcement agencies or financial intelligence units. We will notify you of such disclosures where we are legally permitted to do so.

b11111 uses cookies and similar lightweight tracking technologies to operate certain essential platform functions, maintain your login session, remember your preferences, and collect anonymised analytics data to help us improve the platform. We do not use third-party advertising cookies, retargeting pixels, or social media tracking scripts on the b11111 website.

The cookies we use fall into the following categories:

• Strictly Necessary Cookies: These cookies are essential for the b11111 website to function correctly. They enable core features such as maintaining your authenticated session after login, preserving your language and currency preferences, and operating our security measures. These cookies cannot be disabled without affecting core platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymised information about how visitors interact with the b11111 platform — for example, which pages are visited most frequently and how long sessions typically last. This information is used in aggregate form only and does not identify individual players. We use this data to optimise page load times, fix errors, and improve the overall user experience.
• Functional Cookies: These cookies allow b11111 to remember choices you have made — such as your preferred deposit method or display settings — so that we can provide a more personalised experience on your next visit. Disabling these cookies may affect the convenience of your experience but will not prevent you from using the platform.

b11111 does not use cookies to build individual advertising profiles, track your activity across third-party websites, or share behavioural data with advertisers. Our cookie use is strictly limited to the operational and analytical purposes described above.

b11111 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. Our security framework includes the following measures:

• All data transmitted between your device and the b11111 platform is encrypted using 256-bit TLS/SSL protocols.
• Player passwords are stored using industry-standard one-way hashing algorithms. b11111 staff cannot retrieve your plain-text password; if lost, it must be reset via the account recovery process.
• Access to production databases and player records is restricted to a limited number of authorised personnel and is governed by role-based access controls and audit logging.
• Our servers and infrastructure undergo regular security assessments, penetration testing, and vulnerability scanning to identify and remediate potential weaknesses before they can be exploited.
• Suspicious login attempts, unusual access patterns, and potential account takeover indicators are flagged and investigated by our security team in real time.

Data Retention: b11111 retains your personal data for as long as your account remains active and for a defined period thereafter in order to meet our legal and regulatory obligations. Specifically:

• Account data and transaction records are retained for a minimum of five (5) years following account closure, in compliance with applicable financial regulations.
• KYC and identity verification documents are retained for the same five-year minimum period following the end of the account relationship.
• Gaming activity logs and session data are retained for a period of two (2) years for security and responsible gaming audit purposes.
• Marketing consent records are retained for the duration of the consent period plus one additional year.

As a b11111 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within five (5) business days.

• Right of Access: You have the right to request a copy of the personal data that b11111 holds about you, including your account details, transaction history, and any KYC documents on file.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For changes to core account information such as your name or date of birth, identity verification may be required.
• Right to Erasure: In certain circumstances, you may request that b11111 delete your personal data. This right is subject to our legal obligation to retain certain records for regulatory compliance purposes. Where deletion is not immediately possible, we will explain the retention basis and the earliest date at which deletion can be completed.
• Right to Restrict Processing: You may request that we temporarily pause the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once such an objection is received, b11111 will cease processing your data for that purpose immediately.
• Right to Data Portability: Where technically feasible and legally applicable, you may request that b11111 provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to Withdraw Consent: Where b11111 processes your data on the basis of your consent (for example, for promotional email communications), you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing that occurred prior to withdrawal.

The b11111 platform is strictly intended for adults aged 18 years and above. b11111 does not knowingly collect, process, or retain personal data from any individual under the age of 18. If you are under 18, you are not permitted to register an account, make a deposit, place a bet, or access any real-money feature of the b11111 platform under any circumstances.

If b11111 becomes aware — through KYC review, a report from a third party, or any other means — that personal data has been collected from a minor, we will take immediate steps to delete that data and permanently close the associated account. Any deposits made by a minor will be returned in accordance with applicable legal requirements following an investigation.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way b11111 handles your personal data, please contact our support team. We are available 24 hours a day, seven days a week, and aim to respond to all privacy-related enquiries within two to six hours.

Contact details for privacy enquiries:
Email: [email protected]
Subject line: Privacy Policy Enquiry
Response time: 2–6 hours (24/7)

Policy Updates: b11111 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will notify registered players via email to their registered address and display a prominent notice on the b11111 website for a period of not less than 14 days following the update. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the b11111 platform after a policy update constitutes your acceptance of the revised Privacy Policy.

We encourage all players to review this Privacy Policy periodically to stay informed about how b11111 is protecting your information. If you do not agree with any changes to this policy, you have the right to close your account and request deletion of your personal data, subject to our regulatory retention obligations as described in Section 5 above.